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Here you can see how membership figures at MyLiveChat are developing compared to others
Users of the live chat feature hail from all over the world but the mojority comes from the United States. Other countries with MyLiveChat users include India, China, Italy, United Kingdom, Indonesia, Colombia, Canada, and Peru.
In terms of gender, most people who use the service are males on who are on the 25 to 34 age range. This means that most people who seek the site's services are mostly hip, and young people who run their own websites.
The male population is also significantly higher than the females at 60 percent.
To sign up, visit the MyLiveChat website or download the MyLiveChat app. The app is available on iOS and Android. To complete the registration, provide all required information.
MyLiveChat does not offer an account verification process.
Although MyLiveChat will ask for an email address upon signup, they don't send any confirmation link or code to validate your account.
MyLiveChat will provide you with a dashboard on the website so you can organize, customize, and fix the settings of your website's live chat plugin.
You can talk to your website visitors using the dashboard, but you will have to embed the code on your page's backend before it becomes visible. The dashboard works on the browser, but MyLiveChat recommends that you install their software to easily manage your live chat tool.
The communication on using MyLiveChat will be between you as the site admin and the customers/visitors of your website. Overall, it does its work in making your site more accessible to your target audience and you can hear from them better using the tool.
MyLiveChat will not give its members or your website visitors a way to create their own profile page. Instead, you will have a dashboard where you can control your live chat tool's settings and preferences.
To personalise the tool more, you can change its colours, logo, and overall appearance. There are a bunch of templates available that you can use to make the set up easier.
The tool is a great addition to your website if you wish to engage to your readers and visitors for an affordable price—you can even get it for free if you can forego the perks and use only the basic service.
The app will give you similar features that the desktop has, but it will only allow a specific number of people that can login at the same time based on the subscription plan you have.
Nevertheless, getting the app is a great addition to the tool because it will let you control the live chat features wherever you are. It is also downloadable for free so having it is a win-win.
In comparison to other providers MyLiveChat is average.
| Duration / Credits / Coins | Costs | Total |
|---|---|---|
| Starter Plan ? 1 SeatUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats3 Year Chat History | ||
| Basic Plan ? 2 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats5 Year Chat History | ||
| Corporate Plan ? 5 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats5 Year Chat History | ||
| Enterprise Plan ? 10 SeatsUnlimited AgentsUnlimited DeptsUnlimited WebsitesUnlimited Chats10 Year Chat History | ||
There is a free plan that has complete features but will only give you 1 seat. All plans include unlimited chats, canned responses, proactive chats, customizable widgets, chat history and very fast message delivery. My LiveChat is an on-demand, pay as you go, no contract, cancel anytime live chat solution.
A "seat" is what the site calls anyone who logs into MyLiveChat agent console. For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.
MyLiveChat has the following special features for you to enjoy:
You can change how your chat window will look like on the website just by ticking a few boxes and playing with the options.
You can customise the message that will appear on the pre-chat and offline message windows. You can set up the language it uses, but the default will always follow the language in your server location.
Add more engagements to your site by setting up exit survey questions. The questionnaire will be entirely up to you, but default messages are provided.
| Signing Up: | 3.5 / 5 |
| Making Contact: | 4.0 / 5 |
| Profile Quality: | 3.5 / 5 |
If you are looking for an affordable live chat tool for your website, then MyLiveChat is one of the good options out there. You can try it for free, and later upgrade if you want to get the other features that it offers. Website owners will find this service a good addition to their pages.
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Get more info...| Company: | My LiveChat |
| Address: | 198 Kennedy Street West Aurora, ON L4G 2L7 Canada |
| E-Mail: | support@mylivechat.com |
